Edward Martin Reviews

Edward Martin has an overall rating of 3.2 based on 22 reviews. Customer feedback on Edward Martin is mixed.

3.2/5.0

22 reviews

5 Stars

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4 Stars

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3

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1 Star

4

All Edward Martin Reviews (22)
Richard-jones
May 17, 2026
"No damage"
Arrived in good shape, no damage tho. Packaging looked fine and nothing was broken.
austin2001
May 14, 2026
"Looks nice, but feels a bit pricey"
The product looks fine overall, but the quality feels kind of average for what I paid, if that makes sense. It’s not bad, I just expected it to feel a little better for the price.
viviancraig0138
May 02, 2026
"Cracked in a Week, No Doubt About It"
I’m shocked how fast this cracked. I had it for about a week and it already started breaking, so I’m 100% sure this just isn’t built to last. Definitely not what I expected.
kathrynmoriarty0780
April 17, 2026
"Super easy sample order"
I ordered a few tile samples from Edward Martin and they arrived quickly, which was a nice surprise. Everything was packaged really well too, so nothing showed up chipped or broken. Being able to see the colors in my own room made such a big difference before committing to a full order. Overall, it was a really smooth and easy process.
WEBER
April 16, 2026
"Great Place to Browse Tile Ideas"
I was just browsing around for tile ideas and ended up spending more time on edwardmartin.com than I expected. They have a ton of colors and styles, but it’s still easy to look through without feeling overwhelmed. If you’re trying to compare a few different looks for a project, I’d say it’s worth checking out because you don’t have to bounce around to a bunch of different sites. I actually found several options I really liked, which doesn’t always happen when shopping online. Overall, I was happy with the selection.
josephine_Esposito95
April 12, 2026
"Good overall, just a little slower than expected"
I had a good experience overall. Everything arrived in good shape and was close to what I expected, but the shipping did take a bit longer than I thought it would. Not a huge deal, just something to keep in mind if you need it quickly.
JuanHayes_20
April 07, 2026
"Good items, frustrating checkout"
I wanted to like the shopping experience, and some parts were fine, but the site kept giving me mixed signals. Pages would load slowly, then seem okay for a minute, and then the checkout froze right when I thought I was finally done. Frustrating overall.
NGUYEN
March 21, 2026
"Got fixed, but took too much effort"
There was a delivery mix up with my order, and support did eventually get it sorted out. I am glad it was fixed in the end, but it took way too many emails and I had to keep following up to get anywhere. Not the worst experience, but definitely not a smooth one either.
Ray-hague
March 20, 2026
"Clean Designs That Stuck With Me"
I was browsing edwardmartin.com and, i don’t remember every single style I clicked through, but I do remember thinking a lot of the designs looked really nice. They had that clean, polished look without being too plain, and the colors felt easy to picture in an actual room. A few of them definitely stood out as something I’d actually use.
Margie_nguyen00
March 20, 2026
"Order was fine, updates were kinda lacking"
I ordered from edwardmartin and the product itself was totally fine. My only issue was the communication... I didn’t always know what was happening with my order, which was a little annoying. They did reply when I reached out, just not super quickly. So yeah, not a bad experience overall, but the updates felt a bit missing sometimes
tamara-Grant
March 12, 2026
"I had a good experience with edwardmartin…"
I had a good experience with edwardmartin. I had maybe 2 or 3 questions before placing my order, and the staff got back to me fairly quickly. They explained everything in a way that actually made sense and didn’t make me feel pressured at all. I’m not the best with this kind of stuff, so that helped a lot. The order went smoothly, and overall I felt like I was taken care of. I’d definitely use them again.
virginia1997
March 10, 2026
"Arrived fine, but shipping was a bit slow"
Not gonna lie, ordering from edwardmartin.com was okay overall. The product showed up fine and there weren’t any major issues with the order itself, but the shipping took longer than I expected. It was a few days past what I had in mind, and the tracking didn’t really update much for a while, which was a little frustrating. Overall, not a terrible experience, just not the smoothest. I’d probably order again, but only if I’m not in a hurry
Bert_defreitas87
March 04, 2026
"I’ll admit, it really does look nice…"
I’ll admit, it really does look nice and has a clean, stylish feel to it. But for what it is, the price feels a bit too high. I wanted to love it more, but I just felt a little disappointed after realizing how much I paid.
norma1999
February 28, 2026
"Had a good feeling about it"
I had a good feeling when I checked, and sure enough, everything was actually in stock. No waiting around or guessing when it would show up, which was a nice surprise.
Denise-nicholson
February 12, 2026
"Color looked just like it did online"
I ordered a few tile samples because I was a little nervous about the color, but they ended up matching the photos on the site really well. From the way the pictures looked, I assumed they might be a bit off in person, but they were spot on. It made picking one way less stressful.
hello_heather052
February 11, 2026
"Ordering took longer than I expected"
The site looks nice overall, but placing my order was kind of a hassle. My cart seemed to take a while to load, and I had to re-enter some checkout info maybe once or twice. I did get the order through eventually, but it was more frustrating than I figured it would be. Hopefully they smooth it out soon.
JamesRisch
February 09, 2026
"I ordered tile from Edward Martin for…"
I ordered tile from Edward Martin for our bathroom install and it went smoothly, the delivery showed up on time, everything was packed really well, there was only one tiny chip on a corner piece, my installer said the tiles were consistent so the job actually moved faster than we expected, and the color looked really close to the photos online, so even though it took a little longer than I wanted to get the tracking info, I’m still happy with how it all turned out.
darryl.Davis
January 25, 2026
"Felt Like a Bit of a Bait and Switch"
I ordered samples after seeing the photos online, they looked way better on the website than they did in person. The texture felt kind of rough and plasticky, not at all the more natural look I thought I was getting. It gave me a bit of a bait-and-switch feeling because the photos made it seem much nicer. It also picked up fingerprints super easily, and the finish looked uneven in regular lighting, with some dull spots and some shiny areas. Maybe it works for someone else, but for the price, I was disappointed and definitely wouldn’t use it in my kitchen.
brandy-Matheney
January 20, 2026
"Bad first impression right out of the box"
The first impression was disappointing. The packaging was terrible, and when I opened it up the tiles were dusty and several were already chipped. Not exactly what you want to see when something arrives brand new
doris_Mueller70
December 27, 2025
"The refund did come through, but it…"
The refund did come through, but it arrived later than I was hoping. I’ve had refunds processed faster with other companies before, so the wait was a bit frustrating. Everything was resolved in the end, though.

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